What to Do Before a Plumber Arrives

Stop the water

For any active leak, shut off the water — at the fixture’s shutoff valve if it’s local, or at the main valve for a bigger leak. Knowing where your main shutoff is (and that it turns) before an emergency is one of the most valuable things a homeowner can do.

Make the area safe and accessible

A few quick steps help:

• Move furniture, rugs, and valuables away from water
• Keep electricity away from standing water
• Clear a path to the affected fixture or area
• Contain water with towels or a bucket

Gather useful info

Note when the problem started, what you’ve already tried, and any recent changes (a new appliance, a remodel). It helps your plumber diagnose faster — and means a quicker, cheaper fix.